| 摘要 |
<p>A system and method for reporting, directly to a customer, conditions of telecommunications services to which the customer subscribes. The system includes a server (110) for collecting fault information from the telecommunications network management system (104) and a customer workstation (102A-C) for viewing the information. The customer can use the workstation (102A-C) to define a view of the data he wishes to receive. The server (110) builds reports using the view, and provides the reports to the customer.</p> |
