发明名称 |
Method and system for optimization of telephone contact campaigns |
摘要 |
A system and a method of generating outbound telephone contact campaigns optimized to contact the maximum number of targeted individuals during a campaign using a predictive dialer system, telephone operators with computer consoles and stored account records, where each account is associated with an individual with one or more telephone numbers and a history of attempts to contact the individual associated with each account.
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申请公布号 |
US5621790(A) |
申请公布日期 |
1997.04.15 |
申请号 |
US19950486577 |
申请日期 |
1995.06.07 |
申请人 |
ASPI SOFTWARE DEVELOPMENT COMPANY , LLC |
发明人 |
GROSSMAN, HARRY;SIMMONS, LEROY F. |
分类号 |
H04M3/36;H04M3/51;(IPC1-7):H04M11/00 |
主分类号 |
H04M3/36 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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