System for implementing user request by dividing the retrieved corresponding procedure into first command to obtain apparatus name and second command to obtain operation content

摘要

An apparatus control system where a major terminal for inputting a user's request is connected via a communication path to at least one apparatus terminal which has an apparatus for implementing the user's request. Such apparatus control system comprises a request accepting unit for accepting the user's request written in a certain form, a storing unit for storing a correspondence table which corresponds a control procedure written in a certain rule to each request, a retrieving unit for retrieving the control procedure, a corresponding apparatus identifying unit for interpreting the retrieved control procedure to identify the apparatus, an implementation directing unit for transmitting to the identified apparatus a command which directs an implementation of the user's request, and an implementation controller for receiving the command and controlling an operation of the apparatus according to the received command.