| 摘要 |
A method for handling failures in an electronic price label (EPL) system (10) automatically diagnoses failures, and may additionally automatically contact a remote support system (32). The method includes the steps of wireless transmitting a status request to a communications base station (CBS) (15) and to an EPL (18) by a computer (12), receiving a status reply from the CBS (15) and the EPL (18) by the computer (12), comparing the status message to fault data within a fault data file (26) stored within a storage medium (14) by the computer (12), and determining from the comparison whether a fault in the system (10) has occurred. |
