| 摘要 |
A Call Center Management System for the operation of a public calling center includes a plurality of telephones, a junction box, a central operating unit, a print and a display device. The Call Center Management System provides: a prepayment before telephone usage, continuous recalculation of a caller's deposit during to telephone usage, notification to the caller of the amount of deposit consumed, automatic call termination when the deposit has been consumed, and refund to caller for amount of unused deposit.
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