| 摘要 |
PURPOSE: To lighten the burden of a worker, and also to generate a correct work report by recording automatically work history, and generating automatically the work report on the basis of the work history. CONSTITUTION: In the case where a monitoring device 2 detects a fault, when the worker selects 'dealing with fault', a supporting device 1 for dealing with fault displays an operation picture for dealing with fault to present an operation item or the hypothesis of the cause of the fault and display a restoring operation item. When in response to this, the worker menu-selects and inputs the result of confirming operation or the result of restoring operation based on the cause hypothesis on the operation picture for dealing with fault, the cause hypothesis definition of the pattern knowledge base 4b of the result of the confirming operation or the result of the restoring operation at present is searched, and the new confirming operation or the fault cause hypothesis is displayed on the operation picture for dealing with fault. Then, when a finish button is clicked, the operation history in the course is written out to a database, and after executing the learning of knowledge, a fault processing history generating part 1g executes the generation processing of a fault record, that is, the generation of a fault record document. |
