摘要 |
PURPOSE: To lighten the burden of a telephone communication and a correction request on a requesting person side by making corrections by a center-side operator as much as possible when a transmission source discrimination code entered into a request document can not be recognized. CONSTITUTION: When the request document 11 is sent to the center 4 and character recognition processing ends, a request-to-resend processor 6 judges whether or not the transmission source discrimination code can be recognized. When the discrimination code can be recognized, the processor returns to its ordinary request contents confirmation processing, but when not, data are sent to a work station 9 for correction. The operator corrects the recognition result visually. When the transmission source discrimination code is obtained, the processing moves to an ordinary confirmation request, etc. |