摘要 |
A system for training a computer operator, comprises a computer system for use by the operator; audio means for replaying pre-recorded audio information to the operator; and control means for controlling the audio means to allow the operator to select a portion of the audio information to be replayed. The audio information suitably simulates instructions given by telephone. The computer system may include means to compare ideal result data with result data input by the operator, to estimate the skill of the operator. <IMAGE> |