| 摘要 |
A hotel management system which relies upon each guest being provided with a smart card that identifies the guest and enables transactions between the guest and the hotel only after presentation of the card. The system comprises a central processor, a central processor memory for storing guest data including account data and guest identity data, and means for inputting guest data to the central processor memory. Account cards are issued to guests, one card being issued to each guest and each card carrying machine readable data indicative of at least the card carrier's identity. Transaction terminals are located at transaction points within the hotel for receiving details of financial transactions between guests and the hotel and communicating those details as transaction data to the central processor for storage in the central processor memory. Each transaction terminal includes a card reader for reading out guest data from a presented card for communication to the central processor. At least one check-out station is provided which is interfaced with the central processor and includes a card reader for reading out guest data from a presented card. Data may also be read out from the central processor related to account information relevant to the guest account identified by the presented card. The accessed account data is then presented to guests at the check-out station in response to presentation of the guest card, and the check-out station is provided with an input device actuable by a guest to indicate acceptance of the presented account data.
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