Self-service system having predictive capability

摘要

The self-service system having the capability of predicting a type of transaction to be initiated by a customer, comprises a customer interface unit for initiating a selected type of self-service transaction, and a controller for controlling the operation of the system in response to the type of transaction initiated by the customer. A storage device stores data relating to previous transactions of the system initiated by various customers, and an input device inputs transaction type data into the storage device. A prediction device is coupled to the storage device for predicting the type of transaction to be initiated by a given customer and a conditioning device is controlled by the prediction device for conditioning the controller to prepare the system for performing a certain type of transaction.