VOICE CAPTURE SYSTEM A voice capture system for use with a telephone switching system and transcribing terminals to record calling party generated information in predefined formats. The system digitizes and records messages generated by calling parties served by the telephone switching system and records recognized terminology occurring within the calling party voice messages as file records. The transcribing terminals are enabled to display the file record terminology in predefined formats and the recorded digitized calling patty messages are transmitted as audio messages via a telephone coupled with the telephone switching system to operators of the transcribing terminals so that the operators may enter information contained within the recorded messages into the transcribing terminals to complete the predefined format that are subsequently recorded in the voice capture system.
申请公布号
CA2010481(C)
申请公布日期
1994.10.04
申请号
CA19902010481
申请日期
1990.02.20
申请人
AMERICAN TELEPHONE AND TELEGRAPH COMPANY
发明人
DENQ, DONG L.;MATTSON, LINDA M.;PERDUE, ROBERT J.;RISSANEN, EUGENE L.