SUPPORTING SYSTEM AFTER DELIVERY FOR PRIVATE BRANCH EXCHANGE

摘要

PURPOSE:To surely recognize the delivery destination of a private branch exchange and to perform appropriate support after delivery thereby in a supporting system after delivery for the private branch exchange which performs the support after delivery of a delivered private branch exchange by a customer support part. CONSTITUTION:An automatic notification means 5 automatically notifies the identification information of the private branch exchange 2 stored in an identification information storage means 3 and key information that is a key to recognize the delivery destination of the private branch exchange 2 to the customer support part 1 via a public line 4. Such notification is performed by utilizing a push-button signal dialing function provided in the private branch exchange 2 according to the initialization of system software performed when the private branch exchange 2 is installed newly. The key information is, for example, the telephone number of the delivery destination of the private branch exchange 2.