发明名称 |
Home agent telecommunication technique |
摘要 |
An agent at home (12) is enabled to receive a call from a customer (14), originally directed to a transaction-processing center (16), by first identifying, at an exchange (20) of a public switched telephone network (22), the identity of the transaction-processing center and the agent(s) designated to receive calls directed to that center. Once the agent (12) has been identified, the call is routed from a first local exchange carrier central office (18) serving the customer to a local exchange carrier central office (26) serving the agent and then to the agent across a combined voice and data line (44). Upon receipt of the call, the agent simultaneously establishes a data link with the transaction-processing center so as to complete a transaction for the customer.
|
申请公布号 |
US5291551(A) |
申请公布日期 |
1994.03.01 |
申请号 |
US19910781624 |
申请日期 |
1991.10.23 |
申请人 |
AT&T BELL LABORATORIES |
发明人 |
CONN, GERARD;REDBERG, MARGARET H.;SIMON, STEVEN D.;SIMONSON, ROGER K. |
分类号 |
H04M3/42;H04M3/51;H04M11/00;H04Q3/00;(IPC1-7):H04M5/06 |
主分类号 |
H04M3/42 |
代理机构 |
|
代理人 |
|
主权项 |
|
地址 |
|