摘要 |
PURPOSE:To provide a quotation and a diagnosis chart, etc., that is the analysis result of computer processing to an agency to which a customer visits or another agency, etc., in real time without interposing an operator. CONSTITUTION:The agency 1 transmits an answering item, etc., for the question item of a questionnaire by using facsimile equipment 5. A head office 3 receives the answering item, etc., from each agency 1 with a FAX interface 6 for reception via a telephone line 2, and reads the answering item and a transmission destination number by an OCR device 7, and a computer device 8 generates the quotation 10 and the diagnosis chart 11, etc., by analyzing the answering item, and also, transmits the quotation and the diagnosis sheet, etc., to the facsimile equipment 5 of the agencies (a-c) shown in the transmission destination numbers via a FAX interface 9 for transmission. |