摘要 |
A queue monitoring and/or control system for monitoring and/or controlling a queue of persons waiting for service by a plurality of clerks. A card dispenser dispenses sequentially-numbered cards to persons as each joins the end of the queue; a card reader for each clerk for reading the card number when received by the clerk from each person as each reaches a clerk at the beginning of the queue. A real time clock for indicates the queue joining time for each card dispensed by the dispenser to a person when joining the end of the queue, and the clerk reaching time for each card read by the card readers as each person reaches a clerk at the beginning of the queue. A data processor processes the above data according to permissible queue parameters. |