| 摘要 |
A method and a system is disclosed for achieving communication between a customer of a service which can be supplied over a telecommunication network and a supplier of the service. A service order from the customer passes to a service order central where it is parked and allotted an order identity which is transferred through a signal connection together with the order. The service supplier can, himself, configure the method in which the service shall be delivered and the service supplier himself takes the initiative of creating a communication connection with the service order central and therewith refers to the order identity. When the communication connection has been established, the connection is coupled by the service order central with the parked call from the customer and delivery of the service can commence. A method which utilizes the service of subsidiary suppliers is also possible. |
