摘要 |
<p>Customer service apparatus is disclosed which comprises a personal computer (12), a plurality of customer service request transmitters (20), a customer service request receiver (10) for receiving each request and transmitting the request to the computer (12), at least one customer service request acknowledgement transmitter (11, 30, 51) for receiving customer service request acknowledgements and transmitting each acknowledgement to the computer (12) and at least one display (15, 16) responsive to the computer (12) for displaying the requests and acknowledgements.</p> |