TELEPHONE SWITCHING SYSTEM INCLUDING TOLL SERVICE DESK

摘要

A telephone central office system incorporating a toll service desk with special switching equipment including toll recording trunks which reduces the extent of operator participation in processing telephone calls, and which uses a reduced number of trunks to effect improved service. Operators at the toll service desks can handle call items in any order, but cannot release a call until all requirements are met. In calls requiring operator participation, the operator may release once the service necessary to establish or forward the call is given, and is relieved from manually having to make out tickets on any calls except on calls to subscribers in non-dialable offices involving alpha-numeric directory numbers.