发明名称 |
OPERATOR COMMUNICATION ARRANGEMENTS FOR OPERATOR ASSISTANCE SYSTEMS |
摘要 |
<p>OPERATOR COMMUNICATION ARRANGEMENTS FOR OPERATOR ASSISTANCE SYSTEMS An operator position, for use by a telephone assistance operator, communicates with the circuit and packet switching network of a telecommunication switching system using an Integrated Devices Digital Network (ISDN) B-channel and D-channel. The switching network is connected to customers, positions, data communication paths to data bases, and a data path to a control processor of the system. The B-channel is connected through a circuit switching network to a customer. The D channel is connected through a packet switching network to the control processor and to data bases. Advantageously, the positions can be located remotely from the switching network because only a single integrated facility is required to transmit the integrated voice and data signal between a position and the network. Advantageously, a variety of data bases can be rapidly and efficiently accessed by a position.</p> |
申请公布号 |
CA1252869(A) |
申请公布日期 |
1989.04.18 |
申请号 |
CA19860508138 |
申请日期 |
1986.05.01 |
申请人 |
AMERICAN TELEPHONE AND TELEGRAPH COMPANY |
发明人 |
COLLINS, JOHNNY;COOPER, MICHAEL H.;DOWDEN, DOUGLAS C.;GILL, RAYMOND J.;ZOLA, MEYER J. |
分类号 |
H04L12/04;H04M3/523;H04M3/60;H04Q11/04;(IPC1-7):H04M3/60 |
主分类号 |
H04L12/04 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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