摘要 |
PURPOSE:To use a pushbutton or to respond to an incoming call in voice according to the situation even in case of a pushbutton telephone set, by discriminating each input signal of an incoming call from the telephone set in a voice response system. CONSTITUTION:When the incoming call is detected at a line control section NCU3 via an exchange 2 from a telephone set 1, the call is given to a control section 7 and a voice message is given to the telephone set 1 via a voice synthesis circuit 4 under the control of the control section 7. The telephone set 1 responds to the voice message. The control section 7 gives a receiving command to a pushbtton (PB) signal receiving section 5 and a recognition command to a voice recognition section 6, and starts the operation of a timer 8 at the same time. The control section 7 outputs a voice recognition stop command to the voice recognizing section 6 when a push-phone signal is received and an input signal is discriminated as the pushbutton signal. If no pushphone signal is received until the time of the timer 8 is out, the presence of an input of the voice signal is discriminated afterward at the voice recognizing section 6, and if the voice signal is inputted, the input signal is discriminated as the voice signal. |