Interaction using content

摘要

A method, computer-readable medium and system for interacting using content are disclosed. A web response may be executed on a first computer system and/or another computer system associated with the first computer system responsive to the initiation of a call over a voice channel between the first computer system and a second computer system. The web response may include automatically downloading content over a data channel so that it can be automatically presented at the first computer system and/or another computer system associated with the first computer system. The content may include video, audio, information from a social networking website, a blog, other content, some combination thereof, etc. In this manner, more and/or different types of content can be used to communicate with callers by causing content to be presented in conjunction with communication over a voice channel.

主权项

1. A method of interacting using content, said method comprising:
responsive to a phone session between a first computer system and a second computer system over a voice channel, accessing a web response request comprising at least one attribute at said first computer system, wherein said web response request when executed by said first computer system initiates a communication session with a web server over a second data channel and is associated with a web response, and wherein said web response request originates at said second computer system in response to said phone session for purposes of initiating said communication session, and wherein said web response request is delivered from said second computer system to said first computer system over a first data channel; and executing contemporaneously with said phone session said web response at said first computer system based on said at least one attribute, wherein said executing comprises downloading said content from said web server using said second data channel, and wherein said executing further comprises displaying said content on a display device of said first computer system.