| 摘要 |
PROBLEM TO BE SOLVED: To provide a reservation system which can provide an adequate after- follow service for a member whose reservation reception is rejected as a member-oriented reservation system for a fitness club, etc., using network. SOLUTION: A lesson program displayed in a list on a browser picture is merely specified and then an access log obtained. When there is a member whose reservation is rejected, a reservation rejection log is obtained. When a member's reservation is accepted, a reservation acceptance log is obtained. A variety of after-follow services can be provided by using various logs. The logs are obtained, member by member, so close after-follow services can be provided, for example, by sending service mail to the member whose reservation is rejected successively as many times as specified. |
