| 摘要 |
In a system for open electronic commerce a method and apparatus for processing a dispute over electronic merchandise is provided. In this, a customer trusted agent sends electronic merchandise and dispute information to a merchant trusted agent. The merchant trusted agent validates the electronic merchandise. If the electronic merchandise is valid then it is sent along with the dispute information to a host processor. This host processor reaches a dispute decision and sends a dispute decision message to the merchant trusted agent which then sends this on to the customer trusted agent. <IMAGE> |
