EVENT NOTIFICATION

摘要

Methods, systems, and apparatus, including computer programs encoded on computer storage media, for event notification. One of the methods includes receiving an event from a security system; determining at least one contact to notify of the alert from a collection of contacts, the determining including applying one or more event notification rules, wherein the one or more event notification rules include one or more event notification rules specified by a user of the security system and wherein a number and identity of the at least one contact varies depending on the applicable rules of the one or more event notification rules; transmitting an event notification to the one or more determined contacts; and performing a security action based on feedback from one or more of the determined contacts.

主权项

1. A method comprising:
receiving, at a security management system, an event from a first security system of a plurality of security systems associated with the security management system, wherein each security system of the plurality of security systems includes one or more sensors or cameras; in response to receiving the event, determining a group of rules for the first security system, wherein the group of rules are specified by an owner of the first security system; applying the determined group of rules to the event, wherein each rule describes a particular notification response for a corresponding event type including one or more contacts, wherein each event type has one or more associated rules that each identify one or more criteria for sending a respective event notification to one or more contacts and identify a corresponding ordering of contact notifications associated with the rule based on the criteria, and wherein applying the group of rules includes determining one or more rules for the event and for each of the one or more determined rules: determining at least a first contact to notify in response to the received event from a collection of contacts, wherein an identity of the first contact is specified by the owner and varies depending on the applicable rules of the of rules, and wherein at least two rules of the group of rules specify distinct first contacts, and wherein one or more rules of the group of rules specify multiple first contacts; transmitting an event notification to at least the first contact; and performing a security action based on feedback from one or more of the determined contacts.