摘要 |
<p>A method and apparatus for maintaining real-time busy status information for a plurality of telephone extensions connected to a Private Branch Exchange (PBX). The invention includes a database for storing busy status information obtained by a server from signaling information generated by the PBX. The signaling information is obtaining via a communication link connecting the PBX and the server. The present invention further includes an interface adapter for converting the protocol of the signaling information into a protocol suitable for storing the busy status information in the database by the server.</p> |