Arrangement in one or more communication networks, wherein communication channels are established between two or more parties

摘要

The present invention relates to an arrangement in one or more communication networks, wherein communication channels are established between two or more parties connected to said communication network(s), said arrangement comprising communication services offering access to communication channels to interconnected parties, and for the purpose of improving such an arrangement and alleviate the problems encountered with computer telephony integration solutions, it is according to the present invention suggested that said arrangement further comprises control means for automatic establishment of related communication channels with support for automatic correlation of the information sent on said established communication channels.