SYSTEMS AND METHODS FOR MOBILE WORKFORCE MANGEMENT SYSTEM TRUSTED AGENT WORK ORDER PROCESSING

摘要

Systems and methods for mobile workforce management system (WMS) trusted agent work order processing are presented whereby an agency requiring extra workforce resources of a third party provider (TPP) to perform and process work orders is granted TPP-appropriate limited access to work order data, uses its own TPP system in accord with its TPP workflows, and the TPP system workflows are translated back into WMS work order data.