System and method for contextual mail recommendations

摘要

An email system that enables users to request for and receive recommended messages which are relevant and contextually related to a received message via activation of a user interface element is disclosed. When a message is received, it is analyzed and keywords relevant to the received message along with named entities comprised in the received message are retrieved and stored. Upon activation of a user interface element, the relevant keywords are employed to retrieve other similar messages which are grouped into clusters. The clusters are further ranked based on their relevance to the received message and the top ranked messages from the most relevant cluster are selected for display to the user as the messages that are contextually relevant to the received message. The email system also facilitates execution of batch operations on the contextually relevant messages.

主权项

1. A method comprising:
receiving, by a processor, an email message addressed to an email account; receiving, by the processor, a user request for display of the received email message; configuring, by the processor, the display of the received email message to comprise at least one user interface element that facilitates a user to request for other messages in the email account that are contextually relevant to the received email message; transmitting, by the processor, the received email message and the user interface element for display to the user; receiving, by the processor, a user activation of the user interface element; identifying, by the processor, at least one message in the user's email account that is contextually relevant to the received email message, comprising:
constructing, by the processor, vectors representing the received email message and each of the other messages in the email account from the weights of relevant keywords extracted from the received message;ranking, by the processor, the plurality of clusters in a descending order of relevance based on respective ones of the relevant keywords associated with each of the plurality of clusters;selecting, by the processor, from the plurality of ranked clusters, a first ranked cluster as most relevant to the received email message; andranking, by the processor, messages within the first ranked cluster based on respective similarities to the received message; automatically recommending, by the processor, search terms other than the relevant keywords, that are relevant to the received email message; and transmitting, by the processor, the at least one other contextually relevant message for display to the user.