MULTIMODAL HELP AGENT FOR NETWORK ADMINISTRATOR

摘要

Network management technology as disclosed herein generates and dynamically updates an intuitive, interactive visualization of a computer network in live operation. The network management technology interprets human user interactions, such as gestures, conversational natural language dialog, and combinations of gestures and natural language dialog, as network directives. The technology can implement the network directives to, for example, facilitate analysis of network activity or to respond to network security events.

主权项

1. A system comprising one or more computing devices configured to:
determine a context of a computer network; generate an interactive visualization of the network, the interactive visualization comprising a plurality of graphical elements arranged to depict the context of the network, at least one of the graphical elements indicative of a network event detected on the network; receive a non-speech input of a user in relation to at least one of the graphical elements of the interactive visualization; receive conversational natural language speech input from the user; interpret a combination of inputs comprising at least the non-speech input and the conversational spoken natural language input as a network directive responsive to the network event; and convert the network directive to a set of instructions executable by one or more switching devices of the computer network.