Automation in IT services and IT enabled services

摘要

A system for automation of processes in a working environment to achieve targeted deliverables, said system comprising: mapping means adapted to map discrete processes in a working environment; reader means adapted to read human instructions in relation to targeted deliverables at mapped discrete processes; interpreter means adapted to interpret said read instructions into a machine readable instruction format; compiler means adapted to compile said machine readable instruction format into a pre-defined operating system executable instruction format; packager means adapted to classify and package said operating system executable instruction format in a pre-defined format; and installer means adapted to install and deploy said packaged format in said working environment to complete the automation process and achieve targeted deliverables.

主权项

1. A computer implemented system for automation of human activity transactions in a computer based working environment, said system comprising:
a mapper to map discrete human activity transactions in said-working environment; an editor to provide one or more scripts for guiding functioning of said human activity transactions in an automated manner, wherein said one or more scripts manipulates and interacts with said system to facilitate the automation of said human activity transactions; a reader to read instructions in relation to targeted deliverables in relation to said mapped human activity transactions; an interpreter to interpret said read instructions into a machine operations format, wherein the interpretation of said machine operations involves accessing arguments of the transaction to be performed, performing the transaction and moving to the next transaction; a compiler to transform said machine operations into instructions that direct a machine to automatedly perform the human activity transactions on said machine in relation to a process program, using said one or more scripts, and wherein said compiler comprises a common run-time that facilitate the necessary functionality for automation of said human activity transactions; a runtime to provide synchronized running of said one or more scripts for enacting automatedly said human activity transactions, wherein said runtime is a virtual machine state that facilitates the automation of said human activity transactions; a packager to classify and package said instructions that direct the machine and associated supporting files into a form suitable for distribution; and an installer to install and deploy said classified instructions in said packaged format in said working environment to complete the automation of said human activity transactions and achieve targeted deliverables.