发明名称 SYSTEM AND METHOD FOR ANALYZING TRANSACTION AND INTERACTION OF CLIENT
摘要 PROBLEM TO BE SOLVED: To provide a system and a method for analyzing client action on the basis of time when the action is generated. SOLUTION: Information on the transaction and interaction of a client with the passage of time is acquired, these clients are classified into one or more clusters on the basis of any one of or both the interaction and transaction based on the time of these clients, and selected target marketing or cross selling is executed while using this classification. This is executed by adding a time tag to the transaction and interaction of the client, analyzing that tagged information, preparing a time profile, preparing a propaganda campaign aiming at that time profile, triggering the propaganda campaign and analyzing the effect of that propaganda campaign.
申请公布号 JP2000285175(A) 申请公布日期 2000.10.13
申请号 JP20000066095 申请日期 2000.03.10
申请人 NCR INTERNATL INC 发明人 WALTER JOANNE SYNOWSKY;SCHRADER DAVID KEITH
分类号 G06Q30/02 主分类号 G06Q30/02
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