PREEMPTIVE TROUBLE SHOOTING USING DIALOG MANAGER

摘要

One or more problems may be detected in an executing application by retrieving runtime execution information from the application executing on one or more computers. The runtime information is transformed into a temporal sequence of events. A knowledgebase is searched for a dialog that has nodes in an order that match the temporal sequence of events according to a threshold degree. Responsive to finding the dialog in the knowledgebase, the dialog is launched on a user interface to interact with a user and guide the user through a problem identification and solution. Responsive to not finding the dialog, additional instrumenter is enabled in the application.

主权项

1. A method of discovering problems in an application executing on a computing environment, the method performed by one or more processors, comprising:
retrieving runtime execution information from an application executing on one or more computers; transforming the runtime information into a temporal sequence of events; determining that the temporal sequence of events is associated with a proven problem by comparing the temporal sequence of events with a database of historical problems; searching a knowledgebase for a dialog that has nodes in an order that match the temporal sequence of events according to a threshold degree; responsive to finding the dialog in the knowledgebase, launching the dialog on a user interface to interact with a user and guide the user through a problem identification and solution; and responsive to not finding the dialog, enabling additional instrumenter in the application executing on one or more computers to retrieve additional runtime execution information.