| 摘要 |
A remote diagnosis method of a mobile application and a system thereof are provided to offer solutions for problems to a mobile terminal user exactly and quickly through a mobile communication network, as remotely confirming the problems generated from a mobile application of a mobile terminal, thereby solving the user's inconvenience. An analysis data DB(140) stores data related to solutions for events occurring from a mobile terminal. A mobile server(130) confirms the events occurring from the terminal through log files received from the mobile terminal, and calls the data related to the solutions for the confirmed events from the analysis data DB, then delivers the called data to the mobile terminal. The server comprises as follows. An analysis application execution module(252) confirms the events by executing an analysis application for analyzing the log files. An analysis data DB management module(254) calls the data related to the solutions from the DB.
|
