摘要 |
PROBLEM TO BE SOLVED: To provide voice quality estimation device, method and program for estimating QoE with high accuracy, while taking account of which of sound and silence is included, as voice data, in a packet in voice communication service.SOLUTION: A voice quality estimation device for estimating the quality of voice in voice communication service includes voice data analysis means for analyzing voice data by receiving packet analysis data, and calculating a data loss rate, voice quality estimation means for receiving the data loss rate calculated by the voice data analysis means, and estimating the voice quality, and voice quality storage means for storing the voice quality estimated by the voice quality estimation means.SELECTED DRAWING: Figure 2 |