Methods and systems for managing telecommunications and for translating voice messages to text messages

摘要

Systems and methods that can be utilized to convert a voice communication received over a telecommunication network to text are described. In an illustrative embodiment, a call processing system coupled to a telecommunications network receives a call from a caller intended for a first party, wherein the call is associated with call signaling information. At least a portion of the call signaling information is stored in a computer readable medium. A greeting is played the caller, and a voice communication from the caller is recorded. At least a portion of the voice communication is converted to text, which is analyzed to identify portions that are inferred to be relatively more important to communicate to the first party. A text communication is generated including at least some of the identified portions and including fewer words than the recorded voice communication. At least a portion of the text communication is made available to the first party over a data network.

主权项

1. A system, comprising:
at least one computing device comprising hardware; non-transitory memory coupled to the at least one computing device that stores instructions that when executed by the at least one computing device cause, at least in part, the system to implement:
a speech-to-text recognizer configured to translate into text some or all of a voice communication, including a plurality of spoken words, from a first user;a message generator configured to generate a text message from a selected portion of the translated text based at least in part on:
an identification of one or more words in the translated text that correspond to respective one or more words in a vocabulary of uncommon words that are uncommon in voice communications; and a network interface configured to transmit the text message from the translated text to a social networking for posting on a social networking web page;
wherein the social networking web page is configured to share first user information posted on the social networking web page with others.