| 摘要 |
Methods, systems, and computer program products for providing business communication services are disclosed. A computer-implemented method may include detecting a communication initiated by a user, analyzing the detected communication to determine an intended recipient of the communication, determining whether the recipient is responsive to the communication, determining whether to provide visual information associated with the recipient to the user in response to the communication, analyzing one or more prior transactions involving the user and the recipient, identifying a reason that the user initiated the communication with the recipient, determining one or more preferences of the user to generate a personalized user interface comprising the visual information, generating the personalized user interface for the user comprising the visual information, and displaying the personalized user interface to the user in response to the communication, for example, when the recipient is unable to respond to the communication. |
| 主权项 |
1. A computer system, comprising:
a non-transitory memory; and one or more hardware processors coupled to the non-transitory memory and configured to read instructions from the non-transitory memory to cause the system to perform operations comprising: analyzing, by one or more of the hardware processors, a communication initiated by a user to determine a recipient of the communication; determining, by one or more of the hardware processors, whether to provide visual information associated with the recipient to the user in response to the communication; and providing, by one or more of the hardware processors for display on a computing device of the user, a user interface comprising the information associated with the recipient at least in part based on the communication initiated by the user, wherein the user interface allows the user to make a payment to the recipient. |
