SURVEY FATIGUE PREDICTION AND IDENTIFICATION

摘要

Methods and systems for predicting and identifying survey fatigue associated with administering electronic surveys are provided. In particular, one or more embodiments comprise a survey management system that analyzes an electronic survey to determine whether the design of the electronic survey is likely to produce survey fatigue on the part of respondents. This allows the survey management system to assist administrators in designing electronic surveys that reduce survey fatigue and lead to more accurate survey results. Furthermore, one or more embodiments comprise a survey management system that analyzes responses to an electronic survey to determine whether responses were affected by survey fatigue. Accordingly, by excluding survey-fatigued responses, one or more embodiments enable an administrator to review more accurate survey results.

主权项

1. A method comprising:
receiving a survey that comprises a survey definition and respondent pool information; analyzing, using at least one processor, one or more elements of the survey definition to determine an expected survey duration; analyzing, using the at least one processor, the respondent pool information to identify an expected respondent commitment duration; utilizing the expected survey duration and the expected respondent commitment duration to determine whether the survey is likely to produce survey fatigue; and if the survey is likely to produce survey fatigue, providing a notification of likelihood of survey fatigue to a survey administrator prior to administration of the survey.