发明名称 |
System and method for on-hold call back |
摘要 |
A method and system are disclosed for automated call back of a first telephone station that has been placed on hold by a second telephone station in an advanced intelligent network. The system comprises a service switching point connected to the first telephone station, a service node adapted to connect the second telephone station with the first telephone station when the second telephone station becomes available, and a service control point containing a database identifying the service node as adapted to connect the second and first telephone stations. The method includes the following steps: at the service switching point forwarding a request to the service control point to identify one of the plurality of service nodes to handle an automated call back from the second station to the first station; searching the database at the service control point for one of the plurality of service nodes to handle the automated call back to the first station from the second station; identifying to the service switching point, one of the plurality of service nodes to handle the automated call back from the second station to the first station; forwarding to the service node a request for automated call back from the second station to the first station; and upon receiving a signal from the second station at the service node, connecting the second station and the first station.
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申请公布号 |
US6885741(B1) |
申请公布日期 |
2005.04.26 |
申请号 |
US20000717701 |
申请日期 |
2000.11.21 |
申请人 |
BELLSOUTH INTELLECTUAL PROPERTY CORPORATION |
发明人 |
PUCKETT CHRISTOPHER ALAN;SCOTT DAVID A.;LAPIERRE STEPHEN R. |
分类号 |
H04M3/42;H04M3/428;(IPC1-7):H04M3/42 |
主分类号 |
H04M3/42 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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