| 摘要 |
An automated system (10) is provided for resetting a computing system user's log-in password. The automated system (10) includes a database (16) which stores at least one question and corresponding answer received from the user. In response to a request for password reset received from the user, an interface (12) displays the stored question(s), thereby prompting the user to input an answer to each displayed question. A processor (14) is coupled to the database (16) and the interface (12). The processor (14) determines whether each input answer is the same as the stored corresponding answer. If the answers are the same, the processor (14) automatically resets the user's log-in password.
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