发明名称 |
METHOD TO PROVIDE AN OPTIMIZED USER INTERFACE FOR PRESENTATION OF APPLICATION SERVICE IMPACTING ERRORS |
摘要 |
Mechanisms are provided herein which accommodate the handling of multiple service errors on a service exception handling display. In particular, when a single and/or multiple service errors are present, a user interface of the communication device can provide a dynamic exceptions view for simple management and control of the one or more service errors received. The service errors can be resolved independently and a manner most productive with a user while improving user experience. |
申请公布号 |
US2016299807(A1) |
申请公布日期 |
2016.10.13 |
申请号 |
US201514681488 |
申请日期 |
2015.04.08 |
申请人 |
Avaya Inc. |
发明人 |
Tanabe Jason;Gagnier Ron;Baltazor Justin;Naegelkraemer Marcel;Rahrer Tim;Baskwill Geoff;Milley Jason |
分类号 |
G06F11/07;G06F3/0484 |
主分类号 |
G06F11/07 |
代理机构 |
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代理人 |
|
主权项 |
1. A communication device, comprising:
a user interface; a processor; and computer memory comprising one or more instructions that, when executed by the processor, cause the processor to:
receive one or more service errors;display a service error notification of the one or more service errors on the user interface;display an exceptions handling area, wherein the exceptions handling area lists the one or more service errors received; andreceive user input selecting the service error for resolution. |
地址 |
Santa Clara CA US |