Method and apparatus for automatically transferring a caller to a selected extension

摘要

An automatic transferring apparatus for an exchange and a method therefor which automatically transfers an office line incoming call to an extension line includes: a unit connected to a switching circuit for converting received serial vocal data into parallel data; a memory for directly storing without further conversion the parallel-converted vocal data as a vocal guide message; a unit connected to the switching circuit for converting a DTMF signal into digital data; a unit for converting the parallel vocal data output from the memory into serial vocal data, and outputting it to the switching circuit; a unit for directly time slots assignment of the serial/parallel converting unit and parallel/serial converting unit; a unit connected to an exchange controller for receiving a command for automatic transfer; and an automatic transfer controller for controlling the memory in a recording mode to thereby store the parallel-converted vocal data as a vocal guide message, the controller outputting the vocal guide message by controlling the memory in automatic transfer mode, the controller outputting a received DTMF signal to the exchange controller as an extension number.