Device and help server

摘要

A device configured to connect to a terminal device, the device including: a supply unit, which supplies management screen data to the terminal device, wherein the management screen data represents a management screen including at least one item, which is related to the device, and which includes a target item for which help information is to be displayed, wherein, in response to a help command received by the terminal device, the management screen data include instructions to control the terminal device to: acquire the help information corresponding to the target item of the item displayed on the management screen; and display a help screen indicating the help information.

主权项

1. A device comprising:
a web server; a controller; a memory storing management screen data, the management screen data being described in a markup language and including a first ID and a second ID, the first ID corresponding to a first setting item related to a first setting in the device, the second ID corresponding to a second setting item related to a second setting in the device; and an interface; wherein the controller is further configured to:
retrieve the management screen data stored in the memory;transmit, via the interface, the retrieved management screen data to a terminal device, the management screen data comprising program code that, when executed by a processor of the terminal device, causes the terminal device to:receive the management screen data transmitted from the device;display a setting screen on a display of the terminal device in accordance with the received management screen data, by activating a web browser application, the setting screen indicating the first setting item identified by the first ID and the second setting item identified by the second ID included in the management screen data, the setting screen indicating the first setting item having a first setting field and the second setting item having a second setting field, wherein a first value related to the device is to be input in the first setting field and a second value related to the device is to be input in the second setting field; receive a single instruction for obtaining help information related to the first setting item and the second setting item in the setting screen; and generate a URL of a help server in response to receiving the single instruction, the URL including a query indicating the first ID and the second ID included in the management screen data.