METHODS AND APPARATUS FOR EXTRACTION OF CONTENT FROM AN EMAIL OR EMAIL THREADS FOR USE IN PROVIDING IMPLICIT PROFILE ATTRIBUTES AND CONTENT FOR RECOMMENDATION ENGINES

摘要

Methods and apparatus for extracting content from an email or email thread are provided. Any replied content is removed from the email based on at least one of known delimiters and known email thread patterns used for separating original and reply emails. Any signature content is removed based on at least one of generated signature patterns for the sender and known signature patterns. Any greeting content is removed based on at least one of generated greeting patterns for the recipient and known greeting patterns. Any sent from content identifying a device or an email client from which the email was sent is removed based on known sent from content. The remaining email text can then be output for further processing, such as analyzing the text for use in augmenting a sender's implicit profile, and analyzing the text for question or answer content on specific topics.

主权项

1. An automated, computerized method for extracting content from an email, comprising:
removing any replied content from the email based on at least one of known delimiters and known email thread patterns used for separating original and reply emails; removing any signature content from the email based on at least one of generated signature patterns for the sender and known signature patterns; removing any greeting content from the email based on at least one of generated greeting patterns for the recipient and known greeting patterns; removing any sent from content identifying a device or an email client from which the email was sent based on known sent from content; and outputting remaining email text for further processing; wherein said further processing comprises at least one of: analyzing the remaining email text for use in augmenting a sender's implicit profile; and analyzing the remaining email text for question or answer content on specific topics and storing the question and answer content in a recommendation engine database.