DEVICE-DRIVEN INTELLIGENCE AND FEEDBACK FOR PERFORMANCE OPTIMIZATION AND PLANNING OF A SERVICE NETWORK

摘要

A subscriber device reports network operation conditions, such as network performance incidents, to receive feedback from the network related to the incident and available or possibly available solutions, and to produce network intelligence suitable for network planning and network performance enhancement. Reporting of network performance incidents can be characterized by location and time of occurrence, wherein this intelligence is provided by the user device. Feedback provided by the network is based on the network performance data received as part of reporting an incident. The reporting described herein enables a network operator to generate network planning intelligence based on actual network performance as experienced at the subscriber level.

主权项

1. A network device, comprising:
a processor; and a memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising:
receiving, from a user equipment, report data indicative of a network performance incident associated with a communication network comprising the network device, wherein the report data comprises gesture data that classifies a geographical location associated with the network performance incident as an indoor location; andbased on an analysis of the report data, facilitating a determination of performance data associated with a utilization of the communication network by the user equipment at the geographical location.