| 主权项 |
1. A method comprising:
receiving, by a processing system including a processor, a trouble ticket, wherein the trouble ticket indicates a malfunction of a media processor; transmitting, by the processing system, a first self-test command to the media processor; obtaining, by the processing system, first test results from the media processor, wherein the media processor implements a first self-test according to the first self-test command, and wherein the media processor generates the first test results in response to implementing the first self-test; identifying, by the processing system, the malfunction in response to analyzing, by the processing system, the first test results, wherein analysis of the first test results includes determining that a test has failed resulting in a failed test, and wherein the failed test indicates the malfunction; and repairing, by the processing system, the malfunction. |
