SYSTEM AND METHOD FOR ENSURING THE QUALITY OF A TRANSLATION OF CONTENT THROUGH REAL-TIME QUALITY CHECKS OF REVIEWERS

摘要

Computer systems, methods, and media for guaranteeing the quality of a language translation of content by using a computer network of human and/or machine translators and human reviewers of the original translation. The accuracy and quality of the original translation by a translator is ensured by a translation service provider computer system breaking the original translation into parts, and incorporating fabricated errors into a percentage of the parts while keeping the remaining parts unaltered. Incompetent reviewers are automatedly identified based on their ability to detect the system's fabricated errors. The system then performs an analysis on the remaining unaltered parts rated by the remaining competent reviewers to determine if the quality of the original translation meets a set standard. The translation service provider and the customer are not required to know: the target language; the accuracy of the human or machine translator; and/or, the accuracy of each translation reviewer.

主权项

1. An Internet based translation service provider system for ensuring the quality of human and/or machine textual translations from a source language to a target language, comprising:
a. a system server, comprising:
i. a database comprising a plurality of human translators' records and translator reviewers' records comprising the identity of each translator's and reviewer's native language;ii. one or more processors communicatively coupled to a memory;iii. one or more non-transitory computer-readable storage devices comprising instructions for processor(s), wherein said processors are configured to execute said instructions to perform operations comprising;
receiving by the processor over a computer network, an original human or machine translation from a customer requiring an independent evaluation of the translation, wherein the original translation may comprise one or more translation errors;breaking the original translation into a plurality of unaltered parts comprising one or more of sentences, paragraphs, and/or strings, with the one or more translation errors, and further inserting fabricated errors into a percentage of the unaltered parts to generate fabricated error-ridden parts;transmitting by the processor a plurality of the unaltered parts and the fabricated error-ridden parts of the original translation to a plurality of human translation reviewers, and receiving back a reviewer rating on whether each unaltered and fabricated error-ridden part is correct or incorrect;assigning a competency rating to each translation reviewer based on the reviewer's ability to detect the fabricated error-ridden parts;when a reviewer's competency rating is below a threshold, then omitting by the processor the reviewer's rating of the unaltered parts of the original translation;calculating a consensus quality rating of a plurality of remaining competent reviewers based on a translation quality of the unaltered parts of the original human translation; and,wherein the translation service provider, administrator and a customer are not required to know: 1) the target language; 2) the reliability and accuracy of the human or machine translator; and/or, 3) the reliability and accuracy of each reviewer within the plurality of reviewers. b. one of more human translator electronic computing devices, or machine translation devices, for communicating over a network with the system server to perform translations of text; c. one or more translation reviewer electronic computing devices for communicating over a network with the system server to rate the quality of the original translation; d. one or more customer electronic computing devices for ordering a quality evaluation of the original translation that they have ordered from the translation service provider system or from another entity; and, d. an Internet network for transmitting electronic communications between the electronic computing devices and the server system.