发明名称 Methods and apparatus for inserting content into conversations in on-line and digital environments
摘要 Content is inserted into conversations hosted on a takeoff site using creatives that provide lures and links to other material that users engaged in the conversation might find helpful and relevant. Such insertions are made in a contextually meaningful fashion through the use of a matching and decision process that determines best candidate creatives and an appropriate time and place for their insertion into the conversation.
申请公布号 US9621624(B2) 申请公布日期 2017.04.11
申请号 US201414313981 申请日期 2014.06.24
申请人 GENESYS TELECOMMUNICATIONS LABORATORIES, INC. 发明人 Stolorz Paul Ernest;Dean Christopher T.;Davitz Jeffrey Eric;Smith, II Jackie Kellon
分类号 H04L29/08;G06Q10/00;G06Q30/00;G06F17/30;H04L12/58;H04N21/25 主分类号 H04L29/08
代理机构 Lewis Roca Rothgerber Christie LLP 代理人 Lewis Roca Rothgerber Christie LLP
主权项 1. A system for inserting content, the system comprising: a processor; and a memory, wherein the memory stores instructions that, when executed by the processor, cause the processor to: analyze elements of a conversation taking place at a first destination to detect elements relating to expression of need for information in the conversation;identify a pool of one or more candidate second destinations based on relevance of the second destinations to the expression of need for information in the conversation;identify a pool of one or more candidate templates relevant to the pool of one or more candidate second destinations;construct a set of candidate creatives by combining one or more of the pool of candidate templates with one or more of the candidate second destinations;score the set of candidate creatives for relevance to the expression of need for information;select at least one of the set of candidate creatives based on the scoring for presentation at the first destination; andinsert the selected one of the set of candidate creatives at the first destination.
地址 Daly City CA US