| 主权项 |
1. A system for collecting and acting upon user feedback in real-time, comprising:
a feedback management server comprising at least a plurality of programming instructions stored in a memory and operating on a processor of a computing device and configured to provide at least a plurality of feedback prompts to an integration server, and configured to receive at least a feedback response from an integration server; and an integration server comprising at least a plurality of programming instructions stored in a memory and operating on a processor of a network-connected computing device and configured to operate a plurality of communication adapters, the configuration adapters each being configured to facilitate two-way communication with a plurality of clients, the clients each comprising at least a network-connected software application or hardware device, and configured to receive at least a plurality of transaction-specific information from at least a portion of the clients, and configured to transmit at least a plurality of feedback requests to at least a portion of the clients, the feedback prompts being based at least in part on at least a portion of the transaction-specific information, and configured to receive at least a plurality of feedback responses from at least a portion of the plurality of clients, and configured to transmit at least a portion of the plurality of feedback responses to a feedback management server. |
