| 主权项 |
1. An apparatus comprising:
a communications module that establishes a telephonic connection between a customer service representative of a merchant and a customer; an identification module that receives an identifier, the identifier alerting a computer system of the merchant that the customer is associated with a billing profile stored on a computer system external to the computer system available to the merchant and the customer service representative and notifying the customer service representative that the customer is associated with the billing profile, wherein the identifier is one or more of an image and a hyperlink to access the billing profile stored on the external computer system, wherein the billing profile is electronically accessible from the external computer system, the identifier received in conjunction with establishing the telephonic connection, the billing profile electronically stored on the external computer system previous to the telephonic connection; a billing profile access module that receives electronic access to the billing profile, the billing profile comprising billing information of the customer, the billing profile being electronically accessed from the external computer system, via a network, by the computer system of the merchant to process a sales order between the customer and the merchant; a confirmation module that receives a customer approval of the sales order, wherein the customer approval comprises one or more of verbal consent, a signature, a password, a personal identification number, and a biometric attribute; a security module that verifies the customer approval of the sales order by matching the customer approval with a sample previously provided by the customer; and a transaction module that processes the sales order using the billing profile of the customer in response to the customer approval of the sales order, the sales order for one or more of a product and a service offered by the merchant, wherein the transaction module shields the billing information of the billing profile from the customer service representative, wherein the billing information is unavailable for viewing in a display of a computing device associated with the customer service representative while the sales order is processed, wherein at least a portion of the communications module, the identification module, the billing profile access module, the confirmation module, the security module, and the transaction module comprise one or more of hardware and executable code, the executable code stored on one or more computer readable storage media. |
