AUTOMATIC PROFILE GENERATOR AND SCORER

摘要

In an approach for dynamically determining a suitable SME for a particular critical situation, a processor receives an initial problem statement. A processor constructs a collaboration channel associated with the initial problem statement. A processor identifies an SME based on a rating that associates the SME with the initial problem statement. A processor sends an invitation to the SME to join the collaboration channel.

主权项

1. A method for dynamically determining a suitable subject matter expert (SME) for a particular critical situation, the method comprising the steps of:
receiving, by one or more processors, an initial problem statement; constructing, by one or more processors, a collaboration channel associated with the initial problem statement; identifying, by one or more processors, an SME based on a rating that associates the SME with the initial problem statement; and sending, by one or more processors, an invitation to the SME to join the collaboration channel.